If you’ve got any questions, please feel free to contact us 8:30 am-4:30 pm (M-F).
Important Contacts
| Plan | Contact | Phone Number / Website / Email | Hours (PST*) |
|---|---|---|---|
| Medical Coverage | Anthem Blue Cross Group No. 282413 | 1-844-951-0607 (Medical) 1-888-866-8295 (Treatment Decision) www.anthem.com/ca | 7:00 am – 7:00 pm (M-F) |
| Kaiser California Group No. 806 (No. CA) Group No. 100228 (So. CA) | 1-800-464-4000 www.kp.org | 7:00 am - 7:00 pm (M-F) 7:00 am - 5:00 pm (Sat-Sun) |
|
| Kaiser Colorado Group No. 31588 | 1-800-632-9700 | 8:00 am - 5:00 pm (M-F) | |
| Kaiser Northwest Group No. 18216 | 1-800-813-2000 | 8:00 am - 6:00 pm (M-F) | |
| Kaiser WA Group No. 0997000 | 1-888-901-4636 | 8:00 am - 5:00 pm (M-F) | |
| Prescription Coverage (Anthem Members) | OptumRx Member Services (including mail order) Group No. SALVARMY | 1-800-880-1188 www.optumrx.com | 24 hrs a day / 7 days a week / 365 days a year |
| Dental Coverage | Delta Dental Group No. 17867 DPPO Group No. 78601 DHMO | DPPO: 1-800-765-6003 DeltaCare USA: 1-800-422-4234 www.deltadentalins.com | 5:00 am – 6:00 pm (M-F) |
| Vision Coverage (Anthem Members) | Vision Service Plan (VSP) Group No. 12264933 | 1-800-877-7195 www.vsp.com | 6:00 am – 7:00 pm (M-F) 6:00 am – 2:30 pm (Sat) |
| Flexible Spending Accounts Continuation/ Leave Administration | TRI-AD | 1-888-844-1372 www.tri-ad.com | 5:00 am – 8:00 pm (M-F) |
| Voluntary Life/AD&D Voluntary Short Term Disability Voluntary Long Term Disability | The Hartford Group No. 681117 | Life and AD&D: 1-888-563-1124 Disability: 1-800-549-6514 | N/A |
| Voluntary Home/Auto | Farmers Insurance | 1-800-438-6381 www.myautohome.farmers.com | 5:00 am - 7:30 pm (M-F) 5:00 am - 5:00 pm (Sat) |
| Legal Plan | MetLife Legal Plans Group No. 1500570 | 1-800-821-6400 www.info.legalplans.com Password: 1500570 | 5:00 am – 4:00 pm (M-F) |
| Voluntary Pet Insurance | MetLife | 1-800-438-6388 www.metlife.com/getpetquote | 5:00 am - 7:30 pm (M-F) 5:00 am - 5:00 pm (Sat) |
| Wellness | Walker Tracker | Register for Walker Tracker at usw.thrives.app | N/A |
| EAP (6 sessions) | Aetna Resources for Living | 1-800-342-8111 www.resourcesforliving.com Login: the salvation army Password: eap | 24/7 |
| Smoking Cessation | Optum Quit For Life | 1-866-QUIT 4 LIFE (1-866-784-8454) www.quitnow.net | 5:00 am – Midnight PST 7 days a week |
| Hearing Discounts | EPIC Hearing Group: TSA | 1-866-956-5400 www.epichearing.com | 6:00 am – 6:00 pm (M-F) |
| UKG | N/A | www.intersourcing.com | N/A |
| Money Purchase Pension Plan | OneAmerica Plan # G62340 | www.oneamerica.com/enrollment 1-800-249-6269 | 8:00 am-8:00 pm ET (M-F) |
| *PST denotes Pacific Standard Time | |||